If you're experiencing a hardship or change in circumstances that could affect your ability to make payments, we encourage you to reach out to us as soon as possible. Our team can review your account and discuss available options to help keep your loan current and avoid collection-related communications.
Please contact our customer care team:
📞 Phone: (800) 201-2295 (Mon–Fri, 8:00 AM – 7:00 PM CT)
📧 Email: customercare@abovelending.com
We’ll be happy to discuss your loan and available options.
It’s important to make your payments on time whenever possible. Missing payments could be reported to credit agencies, potentially affecting your credit score and impacting the progress you’ve made toward a better financial future.
If you need additional support, you can learn more about credit counseling through the Consumer Financial Protection Bureau:
What is credit counseling? | Consumer Financial Protection Bureau