We encourage you to contact us as early as possible if you are experiencing a hardship or life event / change in circumstances that you believe will affect your ability to make your payments on time.
Please contact our Customer Care team at (800) 201-2295 between the hours of 8:00am - 7:00pm CT, Monday through Friday, or email us at firstname.lastname@example.org to discuss your loan and available options.
It is really important that you make all of your payments on time and in full whenever possible. If you do end up missing a payment, it may be reported to the credit agencies. This could have an adverse effect on your credit score, putting in jeopardy all of your hard work toward a better financial future.
If you would like to seek independent advice, the link below can provide you with further details.