It is really important that you make all of your payments on time and in full. If you do end up missing a payment, it may be reported to the credit agencies. This could have an adverse effect on your credit score, putting in jeopardy all of your hard work toward a better financial future.
If you believe you will have an issue making a payment, the best thing to do is proactively reach out to our Customer Care team at (800) 201-2295 between the hours of 8:00am - 7:00pm CT, Monday through Friday, or email us at email@example.com.
If your scheduled date has already passed and a payment has been attempted, please contact us at (800) 501-5929 between the hours of 8:00am - 8:00pm CT, Monday through Friday, or email us at firstname.lastname@example.org. Our team can also discuss your future payment options with you and work through getting your payments back on track.
If you would like to seek independent advice, the link below can provide you with further details.